Marriott Chicago O'Hare
F&B Supervisor
Chicago, Illinois•Full-time
$25 - $27 hourly
$25 - $27 hourly
About the Job
Marriott Chicago O'Hare is seeking a dedicated and experienced Food and Beverage Supervisor to join our team and contribute to our continued success.
Position Summary:
As a Food and Beverage Supervisor, you will be responsible for overseeing the daily operations of our food and beverage outlets ensuring the highest level of guest satisfaction. You will play a key role in maintaining quality standards, managing staff, and creating a welcoming and efficient dining experience for our guests.
Key Responsibilities:
- Manage, train, and motivate the food and beverage team, including servers, bartenders, host/hostesses, and bar backs.
- Ensure that guests receive exceptional service throughout their dining experience.
- Maintain high food and beverage quality standards, including presentation and taste.
- Oversee the ordering and stocking of food and beverage supplies to meet demand.
- Handle guest inquiries, concerns, and special requests, resolving issues promptly and professionally.
- Ensure compliance with health and safety regulations, as well as all hotel policies and procedures.
- Coordinate and supervise food and beverage services for events and special occasions.
Qualifications:
- Previous experience in a supervisory role within the food and beverage industry.
- Strong knowledge of food and beverage operations, including food safety and hygiene standards.
- Excellent communication and interpersonal skills.
- Exceptional customer service skills with a guest-focused mindset.
- Ability to work effectively under pressure and in a fast-paced environment.
- Flexibility to work evenings, weekends, and holidays as required.
- Certification in food safety and alcohol service.
Benefits:
- We offer a competitive wage.
- Health and Dental Insurance.
- Company-paid life insurance.
- Short-term and Long-Term Disability Insurance.
- Vision, Critical Illness, Accidental.
- 401(k) and company match.
- Paid Time Off (PTO).
- Free hotel rooms and hotel discounts.
The Marriott Chicago O'Hare is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.